Terms of service

1. General

These Terms of Service govern your use of the Rivage online store (rivage.com) and any purchase made through our Shopify-powered platform. By completing a purchase, you confirm that you are at least 18 years of age or have the consent of a legal guardian.

2. Products

All items are subject to availability. We reserve the right to limit quantities, discontinue products, or correct pricing errors at any time. Product images are for illustrative purposes and may vary slightly from the actual item due to photography and screen display differences.

3. Pricing & Payment

All prices are listed in USD and are subject to change without notice. We accept major credit cards and other payment methods available at checkout. Payment is processed securely through Shopify Payments. Rivage is not responsible for any additional fees charged by your bank or payment provider.

4. Orders & Fulfillment

Once an order is placed, you will receive a confirmation email. Orders are processed within 1–3 business days. Rivage reserves the right to cancel or refuse any order at its discretion, including in cases of suspected fraud, pricing errors, or product unavailability. In such cases, a full refund will be issued.

5. Shipping

Shipping timeframes are estimates and are not guaranteed. Rivage is not responsible for delays caused by carriers, customs, or circumstances beyond our control. Risk of loss passes to the customer upon delivery to the carrier.

6. Returns & Refunds

Rivage accepts returns within 30 days of the purchase date, provided:

All original tags are still attached to the item.
The item is unworn, unwashed, and in its original condition.
Proof of purchase is presented at the time of return.

Items returned without tags, showing signs of wear, or outside the 30-day window are not eligible for a refund. Final sale items are non-refundable.

Approved refunds will be issued to the original payment method within 5–10 business days of receiving the returned item.

To initiate a return, contact us at [support email] before shipping the item back.

7. Exchanges

Exchanges are accepted within 30 days of purchase, subject to availability and the same condition requirements as returns. If the desired item is unavailable, a refund or store credit will be offered.

8. Intellectual Property

All content on the Rivage website — including images, logos, copy, and design — is the property of Rivage and may not be reproduced, distributed, or used without prior written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Rivage shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability shall not exceed the amount paid for the order in question.

10. Privacy

Your personal information is collected and used in accordance with our Privacy Policy. By placing an order, you consent to the collection and use of your data as described therein.

11. Changes to These Terms

Rivage reserves the right to update these Terms of Service at any time. Changes will be posted on this page with an updated effective date. Continued use of our website or services after any changes constitutes your acceptance of the updated terms.